A clear plan doesn’t always mean a confident team.
Missing context, unresolved decisions, and conversations that need room to happen are all part of the work I take on. Sometimes the gap is easy to name. Other times, people sense something isn’t right but can’t explain why, or don’t feel comfortable raising it. I make space to work through both, connecting the practical details with what people need to move forward confidently.
That support is hands-on, bringing together the people shaping the work, building it, and relying on its success. I help develop ideas, challenge assumptions, and look for the angles we haven’t considered while there’s still time to act on them. I’m comfortable saying “I don’t know” and finding the people who can help us get there. Through it all, I help keep us focused on delivering what we’ve committed to, with the clarity, support, and space to do work we’re proud of.
I’m a Certified ScrumMaster (CSM, Scrum Alliance, 2021), based in Hickory, North Carolina. My background spans manufacturing software and digital solutions for retailers, including e-commerce, web accessibility and compliance with the Americans with Disabilities Act (ADA), search engine optimization (SEO), and analytics. I also work hands-on with system integrations, defining requirements, configuring and managing connections, and coordinating implementation through to the people using them.
Tools I work with include Jira, Wrike, ClickUp, Confluence, and Figma.
Baking has stayed with me since my days running a cafe, though these days it’s something I enjoy at home. Away from the kitchen, I’m happy spending time with my cats or getting away to the beach when I can.